The future of ITSM software

Build the new shape of IT with Atlassian

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Smarter self-service

With machine learning, your customers can always find their answer no matter how they ask for it. 

The collaboration desk

Rally the right experts, swarm on a problem, or just high-five your team. A service desk built for working better together.

Next-level automation

Speed up your day and automate all the things  – ticket routing, severity 1 notifications, and more.

The new shape of IT is the shape of your business

We discovered that only 29% of IT teams are woven into the business. Which shape of IT are you? 

DON'T JUST TAKE OUR WORD FOR IT
Capterra Blue Award

#1 on Capterra's Top 20 Most
Popular ITSM Software

Capterra Gold Award

#1 on Capterra's Top 20 Most
Affordable ITSM Software

Trustradius Top Rated

Top Rated IT Service Management
Software on TrustRadius


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JIRA Service Desk + Confluence

Join the 20,000+ teams building the new shape of IT with Atlassian, starting at $10/month.

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